Frequently Asked Questions

For apexetrade clients, please use the same Login ID as the one you use to login to www.apexetrade.com. For NON-apexetrade clients, you will need to register for a new Login ID. Click here to register.

Your Login details will be e-mailed to you in 1 working days.

Your electronic contract notes/statements will be available for viewing from the websites not later than the end of the next market day.

In the event that you forget your password, you will need to contact our Customer Service at (603) 7890 8811 to reset your password.

For security reasons, our system will automatically log off a session if left unattended for more than 20 minutes.

- Set the monitor resolution at 1024 x 768.
- 32-bit color display mode or above.

For security reasons, your Login ID will be deactivated if you enter the wrong password ten (10) times consecutively. Please contact Customer Service at (603) 7890 8811 for assistance.

- Never reveal your password to anyone.
- Change your password regularly.
- Avoid using easily guessed words or number sequences.
- Avoid accessing this site from an untrusted computer.
- Always log off after using the site or stepping away from your PC.